adminWe are seeking an experienced and dynamic individual to join our team as a Retail Store Supervisor. As a Retail Store Supervisor, you will play a crucial role in overseeing the operations of our retail store, ensuring excellent customer service, maximizing sales, and maintaining a positive shopping environment. Your responsibilities will include supervising staff, managing inventory, implementing store policies and procedures, and driving sales performance. This is an opportunity to utilize your leadership skills and retail expertise to contribute to the success of our retail business.
Job details
- Location: Brampton, ON
- Salary: 19.00 hourly / 32 to 40 hours per week
- Terms of employment Permanent employment: Full time Evening, Weekend, Overtime, Flexible Hours, Morning
- Start date: Starts as soon as possible
- Vacancies 2
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Asset languages
Responsibilities:
- Oversee daily operations of the retail store, ensuring smooth and efficient operations.
- Supervise and provide guidance to store staff, including scheduling, training, and performance management.
- Foster a positive and customer-focused environment, delivering excellent customer service and addressing customer inquiries or concerns.
- Drive sales performance by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.
- Implement store policies and procedures, ensuring compliance and consistency in operations.
- Manage inventory, including receiving, organizing, and replenishing stock to meet customer demands.
- Conduct regular inventory audits to maintain accurate stock levels and minimize loss.
- Collaborate with the management team to develop and execute marketing initiatives, promotions, and visual merchandising strategies.
- Maintain a clean and organized store environment, adhering to safety and cleanliness standards.
- Analyze sales data and trends to identify opportunities for improvement and implement effective strategies.
- Ensure adherence to company standards for customer service, product quality, and store presentation.
- Handle cash management and ensure accurate and secure cash handling procedures are followed.
- Stay updated on industry trends, competitor activities, and customer preferences to remain competitive in the market.
Requirements:
- Proven experience in a retail environment, preferably in a supervisory or leadership role.
- Strong leadership and managerial skills to effectively supervise and motivate a team.
- Excellent communication and interpersonal skills to interact with customers, employees, and vendors.
- Sales and customer service orientation to ensure a positive shopping experience for customers.
- Knowledge of retail operations, including inventory management, sales techniques, and visual merchandising.
- Proficiency in using computer systems and retail management software.
- Strong organizational and time management skills to prioritize tasks and meet deadlines.
- Ability to analyze sales data and make informed decisions to drive sales and meet targets.
- Flexibility to work evenings, weekends, and holidays as required.
- High school diploma or equivalent; additional education in retail management or business administration is a plus.
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Supervise staff (apprentices, stages hands, design team, etc.)
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
Advertised until
2023-08-10
Here are some frequently asked questions to help you gain a better understanding of this Retail store supervisor:
What does a retail store supervisor do?
A retail store supervisor is responsible for overseeing the daily operations of a retail store. Their responsibilities may include managing staff, ensuring excellent customer service, monitoring sales performance, implementing store policies and procedures, handling inventory management, and maintaining a clean and organized store environment.
What skills and qualifications are required to become a retail store supervisor?
To become a retail store supervisor, certain skills and qualifications are beneficial:
- Strong leadership and managerial skills to effectively oversee and motivate a team.
- Excellent communication and interpersonal skills to interact with customers, employees, and vendors.
- Sales and customer service orientation to ensure a positive shopping experience for customers.
- Knowledge of retail operations, including inventory management, visual merchandising, and sales techniques.
- Proficiency in using computer systems and retail management software.
- Ability to analyze sales data and make informed decisions to drive sales and meet targets.
- Strong organizational skills to manage inventory, schedules, and store procedures.
- Previous experience in a retail environment and a track record of success in customer service and sales roles.
- Supervisory or management experience is advantageous but not always required.
- High school diploma or equivalent; additional education in retail management or business administration is a plus.
How important is the role of a retail store supervisor?
The role of a retail store supervisor is crucial in maintaining the smooth operation of a retail store. They are responsible for ensuring excellent customer service, managing staff, maximizing sales, and upholding the store’s reputation. Retail store supervisors create a positive shopping environment, lead the team to achieve sales targets, and contribute to the overall success of the retail business.
Can retail store supervisors advance their careers?
Yes, retail store supervisors can advance their careers in the retail industry. With experience and additional training, they can pursue opportunities for promotion to higher-level management positions, such as store manager, district manager, or regional manager. Continuous professional development and staying updated on industry trends can enhance career prospects.
What are the key qualities of a successful retail store supervisor?
Successful retail store supervisors possess certain qualities that contribute to their effectiveness in their roles. These qualities include:
- Leadership skills to inspire and motivate a team.
- Strong communication and interpersonal skills.
- Customer-focused mindset to deliver excellent customer service.
- Analytical and problem-solving abilities to address operational challenges.
- Sales-driven mentality to achieve targets and drive revenue.
- Organizational skills to manage inventory, schedules, and store procedures.
- Adaptability and the ability to handle multiple tasks in a fast-paced environment.
- Ability to make decisions and take initiative when needed.
- Strong work ethic and a commitment to upholding company standards and policies.
How can individuals pursue a career as a retail store supervisor?
Individuals interested in pursuing a career as a retail store supervisor can start by gaining experience in entry-level retail positions. This may include roles such as sales associate or customer service representative. Seeking opportunities for growth and development within the organization, such as taking on leadership responsibilities or participating in training programs, can lead to advancement opportunities. Networking with professionals in the retail industry and staying updated on industry trends can also enhance career prospects.
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