adminFoxy Produce Ltd is a well-established retail business dedicated to providing exceptional products and services to our customers. We are seeking a motivated and experienced Retail Store Supervisor to lead our team and ensure the smooth operation of our store.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
- Team Leadership: Supervise and lead a team of retail associates, providing guidance, coaching, and support to ensure excellent customer service and sales performance.
- Sales and Customer Service: Drive sales initiatives, set sales targets, and ensure the team delivers outstanding customer service while maintaining a positive shopping experience for customers.
- Inventory Management: Oversee inventory levels, conduct regular stock checks, and ensure accurate product availability on the sales floor while minimizing shrinkage and losses.
- Operational Oversight: Manage store opening and closing procedures, handle cash management, ensure compliance with company policies and procedures, and maintain a safe and organized store environment.
- Training and Development: Train new employees, provide ongoing coaching to improve team performance, and conduct performance evaluations for staff.
Requirements:
- Proven experience (X years) in a retail supervisory or leadership role, demonstrating strong leadership skills and a track record of achieving sales targets.
- Excellent communication and interpersonal skills with the ability to motivate and manage a diverse team.
- Strong understanding of retail operations, including inventory management, merchandising, and customer service.
- Proficiency in using POS systems and basic computer skills.
- Flexibility to work evenings, weekends, and holidays as required.
Benefits:
- Competitive salary based on experience and performance.
- Health, dental, and vision insurance options.
- Retirement savings plan and other benefits as per company policy.
- Opportunities for career growth and advancement within the company.
- Supportive and collaborative work environment focused on excellence.
Tasks
- Assign sales workers to duties
- Authorize payments by cheque
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Train and supervise staff
- Supervise staff (apprentices, stages hands, design team, etc.)
- Teach interest or professional development courses
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Standing for extended periods
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Initiative
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-01-19
Here are some frequently asked questions to help you gain a better understanding of this Retail store supervisor:
1. What does a Retail Store Supervisor do?
Retail Store Supervisors oversee daily operations, manage staff, handle customer inquiries, ensure store compliance with policies, and contribute to sales targets.
2. What skills are essential for a Retail Store Supervisor?
Key skills include leadership abilities, excellent communication, customer service, sales acumen, problem-solving, organization, and the ability to multitask effectively.
3. What qualifications or education are required to become a Retail Store Supervisor?
Typically, a high school diploma or equivalent is required. Previous retail experience and demonstrated leadership skills are highly valued.
4. What are the typical duties of a Retail Store Supervisor?
Duties include supervising staff, ensuring excellent customer service, managing inventory, handling cash and transactions, implementing store policies, and contributing to sales goals.
5. Do Retail Store Supervisors work in specific types of retail stores?
Supervisors can work in various retail environments such as clothing stores, electronics outlets, supermarkets, specialty stores, or any retail establishment requiring supervision and management.
6. What challenges do Retail Store Supervisors face in their role?
Challenges may include managing diverse teams, meeting sales targets, handling customer complaints, ensuring inventory accuracy, and maintaining a positive store atmosphere.
7. Are there opportunities for career growth as a Retail Store Supervisor?
Yes, experienced Supervisors may advance to managerial roles, such as Store Manager or District Manager, or specialize in areas like merchandising, operations, or sales management.
8. How can someone excel as a Retail Store Supervisor?
Successful Supervisors demonstrate reliability, strong work ethic, leadership skills, effective communication, and a commitment to delivering exceptional customer service.
9. What impact does a Retail Store Supervisor have on store performance?
Supervisors significantly influence store performance by guiding staff, ensuring adherence to company policies, driving sales initiatives, and fostering a positive shopping experience for customers.
10. Is there demand for Retail Store Supervisors in the retail industry?
Yes, there is consistent demand for skilled Retail Store Supervisors across various retail sectors, offering opportunities for employment and growth within the industry.
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