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As a Retail Store Supervisor, you will oversee the daily operations of the retail store, manage a team of retail staff, and ensure an excellent shopping experience for customers while upholding high standards in product presentation and customer service.
Job details
- Location: 553 William AveWinnipeg, MBR3A 0J7
- Salary: 24.20 hourly / 35 to 40 hours per week
- Terms of employment Permanent employment: Full time Evening, Night, Weekend, Overtime, Early Morning, Morning
- Start date: Starts as soon as possible
- Benefits: Other benefits
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Responsibilities:
- Supervise and lead a team of retail staff, providing guidance, training, and motivation to ensure excellent customer service and achieve sales targets.
- Monitor and analyze sales performance, set goals, and develop strategies to drive sales, meet or exceed targets, and enhance customer satisfaction.
- Maintain a visually appealing store by ensuring merchandise is stocked, displayed attractively, and priced accurately according to company standards.
- Address customer inquiries, resolve issues, and handle escalated complaints courteously and efficiently.
- Oversee inventory management, conduct regular stock checks, and collaborate with management to place orders for merchandise when needed.
- Ensure adherence to company policies and procedures regarding store operations, safety, and security measures.
- Prepare and submit reports on sales, inventory, and any operational issues as required.
Requirements:
- Proven experience in a retail supervisory or management role, demonstrating leadership skills and a track record of achieving sales targets.
- Excellent communication, organizational, and interpersonal skills.
- Strong customer service orientation with the ability to effectively lead and motivate a team.
- Proficiency in using POS systems and computer software for inventory management and sales reporting.
- Flexibility to work varied shifts, including weekends and holidays, based on the needs of the store.
Benefits:
- Competitive salary based on experience and performance.
- Health insurance benefits and retirement plans.
- Opportunities for career growth and advancement within the company.
- Positive and collaborative work environment in a dynamic retail setting.
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Supervise staff (apprentices, stages hands, design team, etc.)
Supervision
- 3-4 people
- Cashiers
- Grocery clerks and shelf stockers
- Retail salespersons and sales clerks
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Initiative
- Dependability
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
By mail
553 William AveWinnipeg, MBR3A 0J7
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Advertised until
2023-12-22
Here are some frequently asked questions to help you gain a better understanding of this Retail store supervisor:
- What does a Retail Store Supervisor do? Retail Store Supervisors oversee daily operations in retail stores, managing staff, ensuring customer satisfaction, driving sales, and maintaining store standards.
- What are the primary responsibilities of a Retail Store Supervisor? Their responsibilities include supervising staff, scheduling shifts, monitoring inventory, implementing sales strategies, addressing customer inquiries, and ensuring a positive shopping experience.
- What skills are essential for a successful Retail Store Supervisor? Essential skills include leadership, communication, customer service, inventory management, sales acumen, problem-solving abilities, and a thorough understanding of retail operations.
- How does a Retail Store Supervisor contribute to a store’s success? They contribute by effectively managing staff, fostering a positive work environment, driving sales initiatives, ensuring inventory control, and maintaining high standards of customer service.
- What challenges might a Retail Store Supervisor face in their role? Challenges may include managing diverse teams, meeting sales targets, handling inventory discrepancies, addressing customer complaints, and adapting to changing market trends.
- What strategies do Retail Store Supervisors use to motivate their teams? They utilize various strategies such as setting clear goals, providing training, offering incentives, fostering teamwork, and leading by example to motivate and engage their teams.
- What tools or resources are commonly used by Retail Store Supervisors? Retail Store Supervisors use tools like POS systems, inventory management software, sales reports, communication devices, and training materials to manage store operations effectively.
- What opportunities for career growth exist for Retail Store Supervisors? Experienced supervisors may advance to managerial roles, specialize in specific retail sectors, move into corporate positions, or even pursue entrepreneurship in the retail industry.
- What advice would you give to someone aspiring to become a Retail Store Supervisor? Gain retail experience, develop leadership skills, understand market trends, prioritize customer satisfaction, and continuously seek opportunities for learning and growth.
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