admin
We are seeking a dedicated and experienced Restaurant Supervisor to join our team. The Restaurant Supervisor will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, managing staff, and maintaining high standards of food quality and cleanliness.
Job details
- Location: 85 University Avenue EastWaterloo, ONN2J 2W1
- Salary: 16.92 to 19.00 hourly (To be negotiated) / 32 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Night, Weekend, Overtime, Flexible Hours, Early Morning, Morning
- Start date: Starts as soon as possible
- Benefits: Long term benefits
- Vacancies 2
- Verified
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
Responsibilities:
- Supervising Operations: Oversee daily restaurant operations, including opening and closing duties, ensuring proper food handling, and maintaining cleanliness and organization.
- Staff Management: Train, schedule, and supervise restaurant staff, ensuring they adhere to company policies, provide excellent service, and perform their duties efficiently.
- Customer Service: Ensure a high level of customer satisfaction by addressing customer concerns, resolving issues, and providing prompt and friendly service.
- Inventory Control: Monitor inventory levels, place orders for supplies, and manage inventory to minimize waste and ensure sufficient stock levels.
- Quality Assurance: Uphold food quality and safety standards, ensuring compliance with health and safety regulations and maintaining a clean and sanitary environment.
- Performance Analysis: Track sales, analyze performance metrics, and develop strategies to enhance restaurant productivity and profitability.
Requirements:
- Proven experience as a Restaurant Supervisor or in a similar supervisory role within the food service industry.
- Strong leadership and managerial skills with the ability to motivate and guide a team.
- Exceptional customer service skills with a friendly and approachable demeanor.
- Proficiency in restaurant management software and knowledge of inventory control procedures.
- Excellent communication and interpersonal abilities.
- Understanding of health and safety regulations and willingness to ensure compliance.
- Flexibility to work in a fast-paced environment, including weekends and holidays.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Maintain records of stock, repairs, sales and wastage
- Resolve work related problems
- Maintain daily log of operation, maintenance and safety activities
- Provide customer service
- Clean work area
Additional information
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Team player
- Punctuality
Benefits
Long term benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2023-12-14
Here are some frequently asked questions to help you gain a better understanding of this Restaurant supervisor:
What Does a Restaurant Supervisor Do?
A Restaurant Supervisor oversees the day-to-day operations of a dining establishment. They are responsible for ensuring that the restaurant functions smoothly, maintains quality service, and upholds its standards. Typically, their duties include managing staff, maintaining inventory, handling customer concerns, and ensuring compliance with health and safety regulations. They also play a crucial role in maintaining a positive dining experience for guests.
What Qualities Make a Great Restaurant Supervisor?
A great Restaurant Supervisor possesses several key qualities:
- Leadership Skills: Ability to lead and motivate a team, delegate tasks, and maintain a positive work environment.
- Customer Service Oriented: Focus on delivering exceptional customer service and resolving any issues that may arise during service.
- Organizational Skills: Capability to handle multiple tasks, manage inventory, and oversee daily operations efficiently.
- Communication Skills: Strong communication and interpersonal abilities to effectively interact with staff and customers.
- Adaptability: Capacity to handle high-stress situations, adapt to changing circumstances, and maintain composure under pressure.
What Experience or Skills Are Needed to Become a Restaurant Supervisor?
To become a Restaurant Supervisor, relevant experience in the hospitality industry is advantageous. Experience in a similar role or as a team leader within a restaurant setting is beneficial. Proficiency in restaurant management software, knowledge of inventory control, staff training, and familiarity with health and safety regulations are valuable skills for this position. Additionally, excellent customer service skills and the ability to work in a fast-paced environment are essential.
What Makes a Restaurant Supervisor Essential to the Team?
A Restaurant Supervisor is essential as they play a pivotal role in maintaining the restaurant’s smooth operation. They ensure that daily tasks are completed efficiently, maintain a positive work environment for the team, handle customer inquiries, and contribute to the overall success of the restaurant. Their leadership, organization, and problem-solving skills are integral in achieving high-quality service and guest satisfaction.
admin
