adminAs a Restaurant Manager at Ambar Surrey Restaurant & Dhaba, you will play a pivotal role in overseeing the day-to-day operations, managing staff, and ensuring an exceptional dining experience for our guests. This is an exciting opportunity for a skilled professional to contribute to the success of our restaurant and maintain the high standards for which we are known.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Key Responsibilities:
- Staff Management: Supervise and lead a diverse team of servers, kitchen staff, and support personnel. Provide guidance, training, and support to foster a positive and high-performing work environment.
- Customer Service: Ensure outstanding customer service by interacting with guests, addressing inquiries and concerns, and maintaining a welcoming and attentive atmosphere. Strive to exceed customer expectations.
- Operational Oversight: Oversee daily restaurant operations, including opening and closing procedures, staff scheduling, and coordination with kitchen staff to ensure efficient service.
- Financial Management: Manage and control restaurant finances, including budgeting, cost control, and monitoring of expenses. Contribute to the profitability of the restaurant through strategic financial decisions.
- Menu Development: Collaborate with chefs and kitchen staff on menu planning, changes, and specials. Ensure menu offerings align with customer preferences and industry trends.
- Marketing and Promotions: Contribute to marketing strategies and promotional activities to attract and retain customers. Utilize social media and other platforms to enhance the restaurant’s visibility.
- Health and Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards, cleanliness, and sanitation. Conduct regular inspections to maintain a safe environment.
- Inventory Management: Oversee inventory levels, track usage, and coordinate with suppliers to ensure timely and cost-effective procurement of ingredients and supplies.
- Event Coordination: Plan and coordinate special events, private parties, and promotions. Collaborate with marketing teams to execute successful events.
- Team Development: Foster professional development and growth among staff. Identify training needs and provide opportunities for skill enhancement.
Qualifications:
- Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Strong understanding of restaurant operations, service standards, and customer satisfaction.
- Excellent leadership, communication, and interpersonal skills.
- Ability to make effective decisions under pressure and adapt to a fast-paced environment.
- Knowledge of financial management, budgeting, and cost control.
- Familiarity with health and safety regulations and food handling standards.
- Proficiency in Microsoft Office and restaurant management software.
- Flexible schedule, including evenings, weekends, and holidays.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance options.
- Retirement savings plan.
- Employee discounts on meals and beverages.
- Opportunities for professional development.
- Positive and collaborative work environment.
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Monitor revenues and modify procedures and prices
- Negotiate with clients for catering or use of facilities
- Set staff work schedules and monitor staff performance
- Address customers’ complaints or concerns
- Provide customer service
Supervision
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Accurate
- Dependability
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2023-11-26
Here are some frequently asked questions to help you gain a better understanding of this Restaurant manager:
1: What does a Restaurant Manager do?
A Restaurant Manager is responsible for overseeing the day-to-day operations of a restaurant. This includes managing staff, ensuring quality service, overseeing finances, and maintaining a positive dining experience for guests.
2: What qualifications are required to become a Restaurant Manager?
Qualifications typically include relevant experience in the hospitality industry, strong leadership skills, and a background in restaurant operations. Some employers may prefer candidates with a degree in hospitality or business management.
3: What are the key responsibilities of a Restaurant Manager?
Restaurant Managers are responsible for staff management, customer service, financial management, inventory control, marketing and promotions, and ensuring compliance with health and safety regulations.
4: How does a Restaurant Manager handle customer complaints?
Restaurant Managers address customer complaints by actively listening, empathizing, and taking appropriate actions to resolve issues. They aim to turn a negative experience into a positive one and ensure customer satisfaction.
5: Can a Restaurant Manager contribute to menu planning?
Yes, depending on the establishment, Restaurant Managers may contribute to menu planning by providing insights into customer preferences, suggesting changes based on feedback, and collaborating with chefs.
6: How does technology impact the role of a Restaurant Manager?
Technology impacts the role by streamlining tasks such as reservation systems, point-of-sale operations, inventory management, and online marketing. Restaurant Managers use technology to enhance efficiency and improve the overall dining experience.
7: What challenges do Restaurant Managers typically face?
Challenges may include managing a diverse team, addressing staffing issues, adapting to changes in customer demand, maintaining quality service during peak hours, and ensuring profitability.
8: How can one become a successful Restaurant Manager?
Success as a Restaurant Manager involves developing strong leadership skills, fostering a positive work environment, staying updated on industry trends, being adaptable, and prioritizing customer satisfaction.
9: Can a Restaurant Manager advance in their career?
Yes, Restaurant Managers can advance by gaining additional experience, pursuing further education in hospitality or business management, and taking on roles with increased responsibilities, such as Regional Manager or Director of Operations.
10: How does a Restaurant Manager contribute to marketing and promotions?
Restaurant Managers contribute to marketing and promotions by implementing strategies to attract customers, managing social media presence, coordinating events, and collaborating with marketing teams to drive business.
11: Is a Restaurant Manager involved in financial management?
Yes, Restaurant Managers are responsible for financial management, including budgeting, cost control, and ensuring the profitability of the restaurant. They may collaborate with the accounting or finance department as needed.
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