adminAs a Liquor Store Supervisor at Hi End Liquor you will play a pivotal role in ensuring the smooth and responsible operation of our liquor store. You will be responsible for managing staff, maintaining inventory, ensuring compliance with alcohol laws, and providing outstanding customer service.r
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Key Responsibilities:
- Staff Supervision: Train, schedule, and supervise store staff, including sales associates and cashiers, to ensure efficient and courteous customer service.
- Inventory Management: Oversee inventory levels, including ordering and restocking products, conducting regular inventory checks, and minimizing losses due to theft or spoilage.
- Customer Service: Provide exceptional customer service by assisting customers with product selection, answering inquiries, and addressing concerns or complaints.
- Compliance: Ensure strict compliance with all federal, state, and local alcohol laws and regulations, including age verification and responsible service practices.
- Sales and Promotion: Monitor sales trends, recommend promotions or discounts, and implement marketing strategies to increase store revenue.
- Cash Handling: Manage cash registers, handle cash transactions, and reconcile daily cash deposits.
- Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, arranging displays, and ensuring a visually appealing store layout.
- Security: Implement security measures to prevent theft and maintain the safety of customers and staff.
Qualifications:
- High school diploma or equivalent; additional education or training in business or management is a plus.
- Proven experience in the retail or liquor industry, with at least [X years] in a supervisory or management role.
- Strong knowledge of alcoholic beverages and a passion for the liquor industry.
- Excellent leadership and communication skills.
- Ability to work well in a fast-paced retail environment.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Understanding of and commitment to responsible alcohol sales practices.
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Authorize payments by cheque
- Establish work schedules
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2023-11-01
Here are some frequently asked questions to help you gain a better understanding of this Liquor store supervisor:
1. What does a liquor store supervisor do?
Liquor store supervisors oversee the day-to-day operations of liquor stores, manage staff, maintain inventory, and ensure compliance with alcohol laws and regulations.
2. What are the primary responsibilities of a liquor store supervisor?
Key responsibilities include managing inventory and stock levels, training and supervising staff, overseeing sales and customer service, and ensuring compliance with alcohol laws and age verification.
3. Do liquor store supervisors need specific qualifications or training?
While formal education is not always required, experience in the retail industry, particularly in liquor sales, is beneficial. Some states may require specific training or certifications related to alcohol sales.
4. What skills are essential for a liquor store supervisor?
Important skills include inventory management, staff supervision, customer service, knowledge of alcoholic beverages, and the ability to handle difficult situations.
5. Is it necessary to be of legal drinking age to work as a liquor store supervisor?
Yes, liquor store supervisors must typically be of legal drinking age to handle and sell alcoholic beverages.
6. Can liquor store supervisors specialize in specific types of liquor or wines?
Yes, some liquor store supervisors may have expertise in certain types of liquor or wines, depending on the store’s focus and customer base.
7. What is the typical work environment for a liquor store supervisor?
Liquor store supervisors work in liquor stores, which can vary in size and style from small boutique shops to large retail outlets.
8. Are there opportunities for career advancement in this field?
Experienced liquor store supervisors can advance to higher-level management positions within the retail industry or even open their own liquor store.
9. How do liquor store supervisors handle responsible alcohol sales?
Liquor store supervisors are responsible for training staff to check IDs, prevent sales to underage customers, and monitor customer behavior to prevent overconsumption.
10. What is the job outlook for liquor store supervisors?
The job outlook is generally stable, with opportunities available in various locations, especially in areas with a high demand for liquor sales.
11. How can I become a liquor store supervisor?
Start by gaining experience in the retail industry and familiarize yourself with liquor and alcohol regulations. Look for job openings at local liquor stores and seek opportunities for advancement.
12. What challenges do liquor store supervisors face in their roles?
Challenges may include managing inventory to prevent theft and spoilage, dealing with difficult or intoxicated customers, and staying up-to-date with changing alcohol laws.
admin
