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As a Food Service Supervisor, you will be responsible for supervising and coordinating the activities of food service staff, ensuring exceptional customer service, maintaining quality standards, and facilitating efficient operations.
Job details
- Location: #160 – 3725 Rundlehorn DR NECalgary, ABT1Y 2K1
- Salary: 18.50 hourly / 35 hours per week
- Terms of employment Permanent employment: Full time Day, Weekend
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
- Supervise and coordinate the activities of food service staff, including servers, kitchen staff, and support personnel.
- Ensure adherence to food safety and hygiene standards, as well as compliance with health regulations and company policies.
- Oversee food preparation, presentation, and quality, ensuring consistency and high standards.
- Schedule and assign duties to staff, manage work shifts, and monitor staffing levels to ensure efficient operation during peak hours.
- Train new employees on food service procedures, safety protocols, and customer service standards.
- Address customer inquiries, concerns, and complaints promptly and professionally to ensure customer satisfaction.
- Monitor inventory levels, place orders for supplies, and manage inventory control to minimize waste and ensure adequate stock levels.
- Conduct performance evaluations, provide feedback, and implement corrective actions when necessary.
Requirements:
- Proven experience in a food service role, with at least [number of years] years of experience in a supervisory or leadership position.
- Strong understanding of food safety and sanitation regulations, with certification in food handling or safety preferred.
- Excellent leadership, communication, and interpersonal skills to effectively manage and motivate a team.
- Ability to work in a fast-paced environment, handle stressful situations, and make decisions under pressure.
- Flexibility to work varied shifts, including weekends and holidays, as needed.
Benefits:
- Competitive salary commensurate with experience.
- Health insurance benefits and retirement plans.
- Opportunities for career growth and advancement within the company.
- Positive and collaborative work environment in a dynamic food service setting.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
Additional information
Work conditions and physical capabilities
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2023-12-22
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
- What does a Food Service Supervisor do in the food industry? Food Service Supervisors oversee daily operations in restaurants, cafeterias, or food service establishments, ensuring smooth service and compliance with health and safety regulations.
- What are the primary responsibilities of a Food Service Supervisor? Their responsibilities include supervising staff, scheduling shifts, managing inventory, maintaining quality standards, addressing customer concerns, and ensuring adherence to food safety regulations.
- What skills and qualifications are essential for a successful Food Service Supervisor? Essential skills include leadership, time management, strong communication, problem-solving abilities, food handling expertise, and a comprehensive understanding of food safety protocols.
- How does a Food Service Supervisor contribute to a positive dining experience? They contribute by ensuring efficient operations, overseeing food preparation, maintaining cleanliness, managing staff effectively, and addressing customer needs promptly and professionally.
- What challenges might a Food Service Supervisor face in their role? Challenges may include handling busy periods, managing diverse teams, maintaining quality during peak hours, ensuring compliance with regulations, and handling customer complaints.
- What tools or resources do Food Service Supervisors use to manage food establishments? They use various tools such as scheduling software, inventory management systems, quality control checklists, training materials, and POS systems to streamline operations.
- What opportunities for career growth exist for Food Service Supervisors? Experienced supervisors may advance to managerial positions, become restaurant managers, transition to corporate roles, or pursue entrepreneurship in the food industry.
- What advice would you give to someone aspiring to become a Food Service Supervisor? Gain industry experience, develop leadership skills, learn about food safety regulations, stay updated on industry trends, and prioritize customer satisfaction and team morale.
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