adminAs a Food Service Supervisor at OPA! Souvlaki of Greece, you will be responsible for overseeing the daily operations of our food service establishment. Your role will involve managing staff, ensuring food safety and quality, and providing excellent customer service. This is an exciting opportunity to contribute to a dynamic team and create memorable dining experiences for our customers.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Work setting
- Food service establishment
Key Responsibilities:
- Staff Management: Supervise and coordinate the activities of food service staff, including servers, cooks, and kitchen assistants. Provide leadership, training, and ongoing support to ensure a high-performing and cohesive team.
- Customer Service: Ensure exceptional customer service by interacting with guests, addressing inquiries and concerns, and maintaining a welcoming atmosphere. Lead by example in delivering outstanding hospitality.
- Food Safety and Quality: Implement and enforce proper food handling practices to ensure food safety. Monitor food quality, conduct regular inspections, and address any issues promptly.
- Inventory Management: Oversee inventory levels of food and supplies, placing orders as needed to meet demand and minimize waste. Collaborate with vendors to ensure timely and cost-effective procurement.
- Daily Operations: Coordinate day-to-day operations, including opening and closing procedures, staff scheduling, and collaboration with kitchen staff to ensure efficient service.
- Health and Safety Compliance: Ensure compliance with health and safety regulations, including cleanliness and sanitation standards. Conduct regular inspections to maintain a safe and hygienic environment.
- Training and Development: Provide ongoing training to staff on food safety, service standards, and customer interaction. Identify opportunities for skill development and career advancement.
- Performance Evaluation: Conduct performance evaluations for food service staff, providing constructive feedback and recognizing exceptional performance. Address any performance issues promptly and professionally.
- Menu Collaboration: Depending on the establishment, collaborate with chefs or kitchen staff on menu planning and changes, incorporating insights into customer preferences and feedback.
Qualifications:
- Proven experience as a Food Service Supervisor or in a similar leadership role within the food service industry.
- Strong understanding of food service operations, service standards, and customer satisfaction.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and make effective decisions under pressure.
- Knowledge of health and safety regulations and food handling standards.
- Flexible schedule, including evenings, weekends, and holidays.
- Certification in food safety or hospitality management is a plus.
Benefits:
- Competitive salary based on experience.
- Employee discounts on meals and beverages.
- Opportunities for career advancement.
- Training and development programs.
- Positive and collaborative work environment.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Prepare budget and cost estimates
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Supervise and check assembly of trays
- Establish work schedules
Supervision
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2023-11-26
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
1: What is the role of a Food Service Supervisor?
A Food Service Supervisor is responsible for overseeing the daily operations of a food establishment. This includes managing staff, ensuring food safety and quality, handling customer service, and maintaining a positive and efficient work environment.
2: What qualifications are required to become a Food Service Supervisor?
Qualifications typically include relevant experience in the food service industry, strong leadership skills, and knowledge of food safety regulations. Many employers also prefer candidates with a background in hospitality or culinary arts.
3: What are the key responsibilities of a Food Service Supervisor?
Food Service Supervisors are responsible for staff management, ensuring compliance with health and safety regulations, monitoring food quality, overseeing inventory, handling customer service, and coordinating day-to-day operations.
4: How does a Food Service Supervisor ensure food safety?
Food Service Supervisors ensure food safety by implementing and enforcing proper food handling practices, conducting regular inspections, training staff on food safety protocols, and maintaining cleanliness in the kitchen.
5: What challenges do Food Service Supervisors typically face?
Challenges may include managing a diverse team, addressing customer concerns, ensuring compliance with food safety standards, adapting to changes in demand, and maintaining a positive work culture.
6: Can a Food Service Supervisor contribute to menu planning?
Depending on the establishment, Food Service Supervisors may contribute to menu planning by providing insights into customer preferences, suggesting changes based on feedback, and collaborating with chefs or kitchen staff.
7: How does technology impact the role of a Food Service Supervisor?
Technology impacts the role by streamlining tasks such as inventory management, point-of-sale systems, and reservation platforms. Food Service Supervisors may use technology to enhance efficiency and improve the overall dining experience.
8: What skills are essential for a Food Service Supervisor?
Key skills include leadership, communication, problem-solving, customer service, time management, and a strong understanding of food safety regulations.
9: How can one advance in their career as a Food Service Supervisor?
Advancement can come through gaining additional experience, pursuing relevant certifications, taking on roles with increased responsibilities, and staying updated on industry trends.
10: Can a Food Service Supervisor work in different types of establishments?
Yes, Food Service Supervisors can work in a variety of establishments, including restaurants, cafes, catering services, and institutional settings such as schools or healthcare facilities.
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