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We are looking for a detail-oriented and motivated Food Service Supervisor who will be responsible for supervising the daily food service activities, maintaining quality standards, and leading a team to provide exceptional service to our patrons.
Job details
- Location: Victoria, BC
- Salary: 22.22 hourly / 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
- Supervise and coordinate food service activities, including meal preparation, serving, and customer service, to ensure efficiency and quality standards are met.
- Train, schedule, and oversee the work of food service staff, providing guidance and support to maintain a positive work environment.
- Ensure compliance with food safety and sanitation standards, health regulations, and proper handling of food products.
- Monitor inventory levels, place orders for supplies, and manage stock to minimize waste and ensure availability of necessary items.
- Handle customer inquiries, complaints, and feedback promptly and professionally, ensuring a high level of customer satisfaction.
- Collaborate with kitchen staff, management, and other departments to ensure seamless operations and exceptional dining experiences.
- Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are maintained in food preparation and service areas.
Requirements:
- Proven experience in a food service or supervisory role within the hospitality industry.
- Excellent knowledge of food safety regulations, sanitation guidelines, and proper food handling procedures.
- Strong leadership and organizational skills with the ability to motivate and manage a team effectively.
- Exceptional customer service and communication abilities.
- Flexibility to work in a fast-paced environment and handle various tasks simultaneously.
- Ability to work shifts, weekends, and holidays as needed.
- Certification in food safety or hospitality management is a plus.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Hire food service staff
- Ensure food service and quality control
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2023-12-20
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
- What does a Food Service Supervisor do? Food Service Supervisors manage and coordinate food service activities in restaurants, cafeterias, hotels, or other food establishments. They oversee staff, ensure food quality, and maintain service standards.
- What are the primary responsibilities of a Food Service Supervisor? Their responsibilities include supervising staff, organizing shifts, ensuring adherence to food safety regulations, managing inventory, handling customer inquiries, and maintaining a high level of customer service.
- What skills are essential for a successful Food Service Supervisor? Essential skills include strong leadership, effective communication, problem-solving abilities, organization, attention to detail, knowledge of food safety regulations, and the ability to work in a fast-paced environment.
- What tasks are typically performed by a Food Service Supervisor? Food Service Supervisors oversee food preparation, ensure proper portion control and presentation, manage inventory, train and schedule staff, handle customer complaints, and monitor the cleanliness of the dining area.
- How does a Food Service Supervisor contribute to the success of a food establishment? They contribute by maintaining high standards of service, ensuring customer satisfaction, optimizing operational efficiency, and fostering a positive work environment among staff.
- What challenges might a Food Service Supervisor face in their role? Challenges may include managing a diverse team, handling unexpected situations during busy periods, maintaining consistency in food quality, and ensuring compliance with health and safety regulations.
- What tools or technologies are commonly used by Food Service Supervisors? They commonly use POS (Point of Sale) systems, inventory management software, scheduling tools, communication devices, and food safety monitoring systems to streamline operations.
- What opportunities for career growth exist for Food Service Supervisors? Experienced Food Service Supervisors can advance to managerial roles, such as Food Service Manager or Restaurant Manager positions, or explore opportunities in hospitality management or food service consulting.
- What advice would you give to someone aspiring to be a Food Service Supervisor? Gain experience in various roles within the food industry, develop leadership skills, learn about food safety regulations, and seek continuous learning opportunities to stay updated with industry trends.
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