adminAs a Food Service Supervisor at Djbc Holdings Ltd, you will play a vital role in managing day-to-day food service activities, supervising staff, maintaining quality standards, and ensuring customer satisfaction.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Key Responsibilities:
- Supervision of Food Service Staff: Supervise and coordinate the activities of food service staff, including servers, kitchen staff, and other service personnel. Assign duties, schedule shifts, and ensure adherence to service standards.
- Customer Service Excellence: Maintain a customer-centric approach by ensuring exceptional service quality, handling customer inquiries or complaints, and resolving issues promptly to ensure a positive dining experience.
- Menu Implementation and Compliance: Ensure proper implementation of menu offerings, promotions, and specials. Monitor food presentation, portion control, and quality to comply with established standards.
- Training and Development: Train new employees on service standards, company policies, and procedures. Provide ongoing coaching to enhance staff performance and professionalism.
- Inventory Management: Oversee inventory levels, place orders for supplies, monitor stock rotation, and ensure proper storage to minimize waste and maintain sufficient inventory levels.
- Health and Safety Compliance: Ensure compliance with health and safety regulations, including food handling and sanitation standards. Conduct regular inspections to maintain a clean and safe environment.
- Financial Responsibilities: Assist in cost control measures, monitor expenses, track sales, and contribute to budget planning to optimize profitability while maintaining service excellence.
Qualifications:
- Proven experience in a supervisory role within the food service industry.
- Excellent leadership, communication, and interpersonal skills.
- Strong customer service orientation with the ability to handle challenging situations.
- Knowledge of food safety standards and regulations.
- Ability to multitask, prioritize, and work effectively in a fast-paced environment.
- Proficiency in POS systems and basic computer skills.
- Certification in food safety or related training is advantageous.
Benefits:
- Competitive salary based on experience and qualifications.
- Health, dental, and vision insurance options.
- Opportunities for career growth and professional development.
- Employee discounts on dining and other perks.
- Positive and collaborative work culture.
If you are a motivated and experienced Food Service Supervisor dedicated to delivering exceptional customer service and maintaining operational efficiency, [Your Company Name] invites you to apply. Join us in providing memorable dining experiences and fostering a culture of excellence
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Hire food service staff
- Ensure food service and quality control
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
By mail
Box 2099, 5300 North Access Rd.Chetwynd, BCV0C 1J0
In person
Box 2099, 5300 North Access Rd.Chetwynd, BCV0C 1J0Between 06:00 AM and 10:00 AM
Advertised until
2023-12-14
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisore:
1: What does a food service supervisor do?
Food service supervisors manage the daily operations of a dining establishment, such as restaurants, cafeterias, or catering services. They oversee staff, handle customer service, ensure compliance with health and safety regulations, and maintain quality standards in food preparation and service.
2: What qualifications are required to become a food service supervisor?
While formal education may vary, many food service supervisors gain experience through on-the-job training or have an educational background in hospitality management or a related field. Strong leadership, customer service skills, and knowledge of food safety are essential.
3: What are the primary responsibilities of a food service supervisor?
Food service supervisors manage staff schedules, train employees, ensure high-quality customer service, oversee inventory and stock, maintain cleanliness and sanitation standards, and address customer concerns or complaints promptly.
4: What skills are important for a food service supervisor to possess?
Key skills include leadership abilities, effective communication, problem-solving skills, attention to detail, organization, time management, knowledge of food safety protocols, and the ability to work under pressure.
5: What challenges do food service supervisors face in their roles?
Challenges may include managing a diverse team, handling peak hours and rush periods, ensuring consistent quality in service and food, addressing staffing issues, and adapting to changing customer needs or preferences.
6: What opportunities exist for career advancement as a food service supervisor?
Experienced food service supervisors may progress to higher-level managerial roles within the hospitality industry, such as restaurant manager, food and beverage director, or operations manager.
7: How does a food service supervisor maintain quality in food service?
A: They enforce standardized procedures, monitor food preparation, conduct quality checks, provide training on proper food handling, and implement sanitation and safety protocols.
8: What advice would you give to someone aspiring to become a food service supervisor?
Focus on gaining relevant experience in various aspects of the food service industry, develop strong leadership and communication skills, seek continuous learning opportunities, and demonstrate a commitment to excellent customer service.
9: How do food service supervisors handle customer complaints or difficult situations?
They address concerns with empathy, actively listen to customers, seek solutions to resolve issues promptly, and empower staff with problem-solving skills to handle similar situations effectively.
10: What traits contribute to a successful food service supervisor?
Traits such as adaptability, patience, resilience, decisiveness, a positive attitude, and the ability to motivate and inspire a team contribute significantly to the success of a food service supervisor.
admin
