adminWe are looking for a dedicated and experienced Food Service Supervisor to join our team. The Food Service Supervisor will be responsible for overseeing daily food service operations, ensuring high-quality service, and maintaining a positive customer experience. The ideal candidate should have strong leadership skills, a passion for the food service industry, and the ability to thrive in a fast-paced environment.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
- Operational Leadership:
- Supervise and coordinate the activities of food service staff, including servers, cooks, and support staff.
- Ensure adherence to established standards and procedures.
- Customer Service:
- Maintain a customer-focused environment, addressing customer inquiries and concerns.
- Monitor service levels to ensure a positive dining experience.
- Training and Development:
- Provide training to staff on customer service, food safety, and operational procedures.
- Foster a positive and collaborative work environment.
- Scheduling:
- Create and manage employee schedules to ensure adequate staffing during peak hours.
- Monitor and control labor costs while maintaining high service standards.
- Quality Control:
- Ensure food and beverage quality meets established standards.
- Conduct regular inspections to maintain cleanliness and adherence to health and safety regulations.
- Inventory Management:
- Monitor and manage inventory levels, ordering supplies as needed.
- Collaborate with vendors and conduct regular inventory checks.
- Financial Management:
- Assist in budgeting and financial planning to achieve revenue and profitability goals.
- Monitor and control operational costs.
- Team Collaboration:
- Collaborate with other department heads to achieve overall business objectives.
- Communicate effectively with all levels of staff to foster a positive work environment.
Qualifications:
- Proven experience in a supervisory or leadership role within the food service industry.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Knowledge of food service operations, including food safety and hygiene.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Prepare food order summaries for chef
- Establish work schedules
Supervision
- Staff in various areas of responsibility
Additional information
Security and safety
Work conditions and physical capabilities
- Fast-paced environment
- Standing for extended periods
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
Advertised until
2024-02-22
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
1. Who is a Food Service Supervisor?
A Food Service Supervisor is a professional responsible for coordinating and overseeing the day-to-day activities in food establishments. They play a crucial role in managing staff, maintaining quality standards, and ensuring a positive dining experience for customers.
2. What Sets Food Service Supervisors Apart in the Culinary Industry?
Food Service Supervisors stand out for their leadership skills, customer service acumen, and in-depth knowledge of food safety and hygiene. They contribute significantly to the success and reputation of the establishment they serve.
3. Do Food Service Supervisors Need Formal Education?
While formal education in hospitality or culinary arts can be beneficial, many successful Food Service Supervisors gain experience through hands-on roles in the food industry, coupled with training in food safety and management.
4. What Skills are Essential for a Food Service Supervisor?
Essential skills include leadership, communication, problem-solving, customer service, and a strong understanding of food safety regulations. Financial management, team coordination, and adaptability are crucial for success.
5. How Can Aspiring Food Service Supervisors Gain Experience?
Aspiring Food Service Supervisors can gain experience by starting in entry-level positions within the food industry, such as servers or kitchen staff. They may also pursue hospitality management courses and participate in supervisory training programs.
6. What’s the Role of a Food Service Supervisor in an Establishment?
Food Service Supervisors play a pivotal role in overseeing daily operations, managing staff, ensuring compliance with health and safety standards, addressing customer concerns, and collaborating with the kitchen and front-of-house teams for seamless service.
7. Can Food Service Supervisors Specialize in Certain Cuisine or Concepts?
Yes, Food Service Supervisors can specialize in various cuisines or restaurant concepts, such as fine dining, casual dining, or specific cultural themes. Specialization involves understanding unique service standards and culinary nuances.
8. How Do Food Service Supervisors Ensure Food Safety and Quality?
Food Service Supervisors enforce strict adherence to food safety protocols, oversee hygiene practices, and conduct regular quality checks. They ensure that staff follows standardized recipes and maintain consistency in food preparation.
9. Can Food Service Supervisors Assist with Menu Development?
While primary menu development may be the responsibility of chefs or owners, Food Service Supervisors often provide valuable input based on customer preferences, sales data, and trends. They may also assist in implementing new menu items.
10. What Challenges Do Food Service Supervisors Face?
Challenges may include managing a diverse team, handling peak hours, ensuring compliance with regulations, and addressing customer feedback. Effective communication, adaptability, and proactive problem-solving skills are essential.
11. What’s the Most Rewarding Aspect of Being a Food Service Supervisor?
For many Food Service Supervisors, the most rewarding aspect is creating a positive dining experience for customers and contributing to the overall success and reputation of the establishment. Building a strong team and witnessing satisfied patrons are sources of fulfillment.
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