Food Service Counter Attendant Needed In Canada By 102068974 Saskatchewan Ltd  – Job Vacancies

Food Service Counter Attendant Needed In Canada By 102068974 Saskatchewan Ltd  – Job Vacancies

We are seeking enthusiastic and customer-focused individuals to join our team as Food Service Counter Attendants. In this role, you will be responsible for providing exceptional customer service, taking orders, preparing food and beverages, processing transactions, and maintaining a clean and organized dining area. Your contributions will play a crucial role in delivering a positive dining experience for our customers.

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Responsibilities:

Customer Service:

  • Greet customers with a friendly demeanor, answer questions, and assist in selecting menu items.
  • Take customer orders accurately and efficiently, ensuring special requests and dietary preferences are noted.

Order Preparation:

  • Prepare and assemble food items, including sandwiches, salads, beverages, and desserts, according to established recipes and standards.
  • Ensure food presentation is appealing and meets quality standards.

Transaction Processing:

  • Handle cash, credit, and debit transactions accurately and efficiently.
  • Provide accurate change and issue receipts to customers.

Cleanliness and Organization:

  • Maintain a clean and sanitized counter area, including food preparation stations, utensils, and equipment.
  • Regularly clean dining tables, chairs, and the overall dining environment.

Upselling and Promotion:

  • Suggest additional items or promotions to customers to enhance their dining experience and increase sales.

Handling Inquiries and Issues:

  • Address customer inquiries, concerns, or complaints promptly and professionally.
  • Collaborate with team members and management to resolve issues effectively.

Health and Safety Compliance:

  • Adhere to health and safety regulations, including proper food handling, sanitation, and personal hygiene.
  • Monitor and maintain food temperature and quality standards.

Team Collaboration:

  • Coordinate with kitchen staff to ensure accurate and timely order preparation.
  • Work collaboratively with colleagues to maintain a smooth and efficient flow of operations.

Qualifications:

  • High school diploma or equivalent.
  • Food handling certification or relevant training is a plus.

Skills and Abilities:

  • Excellent customer service skills with a friendly and approachable demeanor.
  • Strong communication skills to interact effectively with customers and team members.
  • Ability to work in a fast-paced environment and handle multiple tasks.

Experience:

  • Prior experience in a similar role or the food service industry is advantageous but not mandatory.
  • Willingness to learn and adapt to changing customer preferences.

Physical Requirements:

  • Ability to stand for extended periods and perform tasks that require bending, lifting, and carrying moderate weights.

Languages:

  • Proficiency in additional languages may be an asset, particularly in diverse communities.

Benefits:

  • Competitive compensation based on experience and performance.
  • Opportunity to gain experience in the hospitality industry and enhance customer service skills.
  • Contribution to creating a positive dining experience for customers and becoming an essential part of our team.

Tasks

  • Load buspans and trays
  • Place dishes in storage area
  • Replenish condiments and other supplies at tables and serving areas
  • Sanitize and wash dishes and other items by hand
  • Keep records of the quantities of food used
  • Portion and wrap foods
  • Prepare, heat and finish simple food items
  • Take customers’ orders
  • Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
  • Handle and store cleaning products
  • Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
  • Remove kitchen garbage and trash
  • Sweep, mop, wash and polish floors

Credentials

Certificates, licences, memberships, and courses

  • Food Safety Certificate
  • Safe Food Handling certificate

Experience and specialization

Equipment and machinery experience

  • Deep fryer
  • Electronic cash register

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

Weight handling

Personal suitability

  • Team player
  • Ability to multitask

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

[email protected]

By phone

780-808-0812 Between 11:00 AM and 04:00 PM

By mail

1642C 100th StreetNorth Battle ford, SKS9A 0W6

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?

Advertised until

2023-08-24

Here are some frequently asked questions to help you gain a better understanding of this Counter attendant – food service:

1. What does a food service counter attendant do?

Food service counter attendants work in cafes, fast-food restaurants, and other dining establishments. They take orders, prepare food and beverages, serve customers, handle transactions, and maintain cleanliness.

2. What skills are important for a food service counter attendant?

Key skills for a food service counter attendant include:

  • Customer Service: Providing friendly and efficient service to customers.
  • Communication: Clear communication to take orders accurately and address customer inquiries.
  • Multi-tasking: Handling multiple orders and tasks simultaneously.

3. Is formal culinary training required for this role?

Formal culinary training is not required, but on-the-job training and experience are valuable.

4. What’s the work environment like for a food service counter attendant?

They work in fast-paced, customer-focused environments, often interacting directly with customers.

5. Can food service counter attendants advance in their careers?

Yes, with experience and additional training, they can move into supervisory roles or transition to roles in restaurant management.

6. How do they handle busy periods or long lines?

Food service counter attendants learn to stay organized, prioritize tasks, and work efficiently during peak hours.

7. Do food service counter attendants handle food preparation?

Yes, they often prepare basic food items such as sandwiches, salads, and beverages.

8. How important is cleanliness in their role?

Maintaining a clean and sanitary counter area is crucial to meet health and safety standards.

9. What’s the role of a food service counter attendant in upselling?

They may suggest additional items or promotions to customers to increase sales.

10. How do they handle difficult customers?

Food service counter attendants learn to remain patient, listen actively, and find solutions to resolve issues.

11. Is this a good job for individuals interested in hospitality careers?

Yes, it provides valuable experience in customer service and the food industry, which can be a stepping stone to various hospitality roles.

12. Can food service counter attendants work part-time?

Yes, many establishments offer part-time shifts, making it a flexible job option.

13. Are there opportunities for career growth and development?

Yes, attending workshops, learning about new menu items, and improving customer service skills can lead to growth within the industry.

14. What’s the importance of accuracy in taking orders?

Accurate order-taking ensures customer satisfaction and minimizes errors in food preparation.

15. Do food service counter attendants handle cash transactions?

Yes, they handle cash, process card payments, and provide accurate change to customers.

16. How do they manage food allergies and dietary preferences?

They need to be knowledgeable about menu ingredients and options to accommodate customer requests appropriately.

17. Is multitasking a crucial skill in this role?

Yes, juggling various tasks like taking orders, preparing food, and handling cash requires effective multitasking.

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