adminWe are looking for a friendly and efficient Food Counter Attendant to join our team. The Food Counter Attendant will play a key role in providing excellent customer service, taking orders, and ensuring the cleanliness and organization of the food counter area. The ideal candidate should have strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment.
Job details
- Location: Kensington, PE
- Salary: 15.00 hourly / 35 hours per week
- Terms of employmentPermanent employment: Full time. Day, Evening, Night, Weekend, Shift, Early Morning, Morning
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
- Customer Service:
- Greet customers with a friendly and positive attitude.
- Take customer orders, provide menu information, and offer suggestions when needed.
- Order Preparation:
- Prepare and assemble food orders according to established recipes and customer preferences.
- Handle food items with care and ensure proper food safety standards.
- Cash Handling:
- Process customer payments accurately using cash registers or electronic systems.
- Provide change and receipts as needed.
- Cleaning and Organization:
- Maintain cleanliness and organization of the food counter area.
- Wipe down surfaces, sanitize equipment, and dispose of waste properly.
- Stocking and Replenishing:
- Monitor and restock food items, beverages, and condiments.
- Ensure that inventory levels are sufficient to meet customer demand.
- Quality Control:
- Inspect food items for quality and freshness.
- Address any issues with orders and escalate concerns as needed.
- Team Collaboration:
- Work collaboratively with kitchen staff and other team members.
- Communicate effectively to ensure smooth operations.
- Adherence to Health and Safety Standards:
- Follow food safety and sanitation guidelines.
- Adhere to health and safety regulations and practices.
Qualifications:
- Previous experience as a Food Counter Attendant or in a similar customer service role is a plus.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced and dynamic environment.
- Basic math skills for processing transactions.
Tasks
- Clear and clean tables, trays and chairs
- Operate dishwashers to wash dishes, glassware and flatware
- Replenish condiments and other supplies at tables and serving areas
- Sanitize and wash dishes and other items by hand
- Keep records of the quantities of food used
- Package take-out food
- Portion and wrap foods
- Prepare, heat and finish simple food items
- Take customers’ orders
- Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
- Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
- Handle and store cleaning products
- Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
- Remove kitchen garbage and trash
- Sharpen kitchen knives
- Sweep, mop, wash and polish floors
- Wash, peel and cut vegetables and fruit
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Work under pressure
- Attention to detail
Weight handling
Personal suitability
- Client focus
- Efficient interpersonal skills
- Reliability
- Team player
- Initiative
- Dependability
- Ability to multitask
- Positive attitude
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
Here are some frequently asked questions to help you gain a better understanding of this Food Counter Attendant:
1. Who is a Food Counter Attendant?
A Food Counter Attendant is a frontline service professional responsible for taking customer orders, handling transactions, and ensuring a positive dining experience. They often work in fast-food establishments, cafeterias, or food counters within larger venues.
2. What Sets Food Counter Attendants Apart in the Service Industry?
Food Counter Attendants distinguish themselves through their customer service skills, ability to work efficiently in a fast-paced environment, and attention to cleanliness and hygiene. They are the friendly faces that customers interact with during their dining experience.
3. Do Food Counter Attendants Need Formal Education?
Formal education is not always required for this role. Most Food Counter Attendants gain on-the-job training, learning about menu items, point-of-sale systems, and customer service practices. Basic math skills and good communication are essential.
4. What Skills are Essential for a Food Counter Attendant?
Essential skills include excellent customer service, communication, and multitasking abilities. Food Counter Attendants should be familiar with menu items, handle cash transactions accurately, and maintain a clean and organized workspace.
5. How Can Aspiring Food Counter Attendants Gain Experience?
Aspiring Food Counter Attendants can gain experience through entry-level positions, internships, or part-time roles in the hospitality industry. Learning about food safety regulations and obtaining relevant certifications can enhance their qualifications.
6. What’s the Role of a Food Counter Attendant in a Food Service Setting?
Food Counter Attendants take customer orders, handle cash transactions, prepare and serve food items, and maintain cleanliness at the counter. They may also address customer inquiries, restock supplies, and collaborate with kitchen staff for efficient service.
7. Can Food Counter Attendants Advance in their Careers?
Yes, Food Counter Attendants can advance by taking on supervisory roles, such as Shift Supervisor or Assistant Manager, with additional experience and training. Pursuing hospitality management courses or certifications can contribute to career growth.
8. How Do Food Counter Attendants Ensure Customer Satisfaction?
Food Counter Attendants ensure customer satisfaction by providing friendly and efficient service, accurately processing orders, and addressing customer concerns promptly. Creating a positive and welcoming atmosphere enhances the overall dining experience.
9. What Challenges Do Food Counter Attendants Face?
Challenges may include handling demanding customers, managing long queues during peak hours, and staying calm under pressure. Effective communication and teamwork with kitchen staff are crucial for overcoming challenges.
10. What’s the Most Rewarding Aspect of Being a Food Counter Attendant?
For many Food Counter Attendants, the most rewarding aspect is creating positive interactions with customers and contributing to an enjoyable dining experience. Seeing satisfied customers return and building rapport can be personally fulfilling.
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